Review on initiation and evaluation of drug information services provide

B. Chandrika K; Hari Narayana K; Madhavi M; Indu M; Gautham Chakra R; Swathi Krishna K

doi:10.37022/jpmhs.v5i4.86

Authors

K.B. Chandrika B Pharmacy final year student, Saastra College of Pharmaceutical Education and Research, Nellore
K. Hari Narayana B Pharm final year student, Saastra College of Pharmaceutical Education and Research, Nellore.
M. Madhavi B Pharm final year student, Saastra College of Pharmaceutical Education and Research, Nellore.
M. Indu B Pharm final year student, Saastra College of Pharmaceutical Education and Research, Nellore.
R. Gautham Chakra Assistant Professor, Dept.of Pharmacy practice, Saastra College of Pharmaceutical Education and Research, Nellore
K. Swathi Krishna Principal, Saastra College of Pharmaceutical Education and Research, Nellore.

DOI:

https://doi.org/10.37022/jpmhs.v5i4.86

Keywords:

Drug information centre, Queries, Clinical pharmacist, Nutritionist

Abstract

Aim: The aim of this study was to evaluate the quality of drug information services provided in Nellore district. Materials and Methods: To provide unbiased drug information by modified systematic approach. Shows that Queries are received from various health care professionals through Hospital and classified as per educational status like Nutritionist, Lab technicians, social workers. More queries are received Nutritionist from hospital. Results: Results are predicted as Nutritionist (1.09%), lab technicians (1.09%), social worker (0.54%). Among the non-judgmental type, 25 queries were randomly selected and analyzed, 52%had a rating of 5 and 44% had a rating of 4. This indicates all responses satisfied the minimum acceptable level of quality. Non-judgmental responses did not require extensive searching and clinical judgment and thus the clinical pharmacist could answer such enquiries effectively. Conclusion: In our study we conclude that the pharmacists in other hospitals all over the Country would appreciate the value of their involvement in pharmaceutical care and attempt to extend their services for better patient care in the hospital.

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