A Study on the Impact of Employee Satisfaction on Quality and Profitability of Organizations
Sreenivasulu Reddy*, BGV Phani Madhav
Department of Management Studies, RISE Krishna Sai Group of Institutions, Valluru, Ongole, Andhra Pradesh, India.
Human Resource Management is getting more important in the business now-a-days, because people and their knowledge are the most important aspects affecting the productivity of the company. One of the main aspects of Human Resource Management is the measurement of employee satisfaction which is a measure of how happy employees are with their job and working environment. It is a key factor when measuring the organizational success. The purpose of this study is to observe the relationship between employee satisfaction and organizational success to attain profits. In this research paper, various variables responsible for employee satisfaction has been discussed such as organization developmental factors, job security factors, work task factors, policies of compensation and benefit factor and opportunities which give satisfaction to employees such as promotion and career development leadership, motivation, rewards and cultural differences also have been described. This paper also deals the various ways by which one can improve employee satisfaction. The data was collected through self administrated questionnaire which contains multiple choice questions and open-ended questions. In conclusion, it seems reasonable to believe that understanding of employee role is extremely important as it appears key factor in the success of modern organization.
Key words: Employee satisfaction, Human Resource Management, Compensation, Organization development, Career development.